How to Delete HelloFresh Account?

By Abinash | Updated On June 29, 2022 

TL;DR: You will be able to delete HelloFresh account with this tutorial.

Do you enjoy home-cooked foods? Well, when it comes to home-cooked foods there is nothing more delicious than them. They are better than foods from restaurants or delivery. However, cooking at home may be quite troublesome as you have to search and find the right ingredients, and the right recipes. So, for this, meal delivery kits are one of the most comfortable, the easiest ways to learn new cooking techniques and try out some new recipes. One of the popular meal kits is HelloFresh which offers several recipes for you to cook. Unfortunately, as time passes, you may be tired of using HelloFresh.

Do you wish to permanently delete your account? If yes, we’ve got you covered. In this article, we’ll discuss HelloFresh and ways to delete HelloFresh account. So, please continue reading this article till the end.

HelloFresh is the Germany-based publicly-traded meal kit. It is the largest meal-kit provider operating its service in the US, Australia, Canada, Denmark, Sweden, New Zealand, and Western Europe. It started its services from November 2011 by Dominik Richter, Thomas Griesel, and Jessica Nilsson in Berlin, Germany. HelloFresh offers pre-made and pre-portioned food kits, i.e., ingredients, and chef-tested recipes to make meal preparation easier. It consists of a vast range of recipes starting from 7.49 dollars. You can choose from a selection of over 20 meals each week. All meals come in a chilled and insulated box that’ll keep your food fresh.

delete HelloFresh account

Moreover, you may want to delete HelloFresh account at some point. You may have various reasons for deletion like if you want to try out another such meal delivery kit if you’re tired of HelloFresh, and many other. Whatever your reasons may be, we’re here to help you. So, please keep reading to know more regarding the HelloFresh account.

First, let’s look at why do you need to delete HelloFresh account.

Why Should you Delete HelloFresh Account?

There may be several reasons for you to delete HelloFresh account. The first reason can be the waste of money as sometimes HelloFresh auto-charge cards which is costly and inconvenient. The next reason can be due to data breaches. The online account gives hackers a way to find out all your personal information like email addresses, credit cards, bank details, and many more. Even if your account is quite old, it can be prone to online attacks, Thus, if you’re concerned about these issues, please read the next topic to delete HelloFresh account permanently.

How to Delete HelloFresh Account?

Remember that you won’t be able to delete your account if you’ve pending deliveries or orders. Your refund is impossible when you delete your account and credit and debit cards. However, HelloFresh doesn’t give you an option to delete your account and one thing you are allowed to do is cancel your subscription. You can’t deactivate or delete HelloFresh account in your Account Settings, however, in case you want to do this, you need to reach the Customer Service team.

  1. Go to HelloFresh.
  2. Scroll down to the bottom and click on Help Center & FAQ.
  3. Then, click on the Contact Us button at the bottom of the page.
  4. Click on the Chat icon, and a chat window will open.
  5. The chat will automatically open with a bot. To resolve the issue, ask for a live agent. The agent will assist you from there.
  6. Provide your account information like email address and other details and tell them your reason for deletion.

Note: To contact customer service, you can also select the call option instead of chat. You can choose any method that is convenient for you.


How to Cancel HelloFresh Subscription?

You can delete HelloFresh account by two methods, i.e., through the website and by contacting customer services.

  1. Go to the HelloFresh website and sign in to your account.
  2. Click on your name in the upper right corner.
  3. Then, go to Account Settings.
  4. Scroll down to the bottom and click on Cancel Plan.
  5. Now, click on the Cancel Anyway button.
  6. Select any reasons from the list for canceling your account.
  7. Now, follow the next step and tap on Cancel Anyway.

Note: You should cancel your account by 11:59 p.m. Pacific time and five days before your future order arrives, otherwise, you will be charged for that.

If you’re confused about cancellation, skip a week of deliveries. You won’t be charged for that week. Then, you can adjust this by editing the delivery date of your box in the Menu section of your account page.

You can cancel the HelloFresh subscription over your phone. Contact customer service at (646) 846-FOOD (3663) and request them to cancel your account.

Frequently Asked Questions (FAQs) about HelloFresh account

What payment methods does HelloFresh accept?

HelloFresh accepts all the major credit cards as well as PayPal. You can use any of them in payment methods.

How long will it take to process a refund?

Refunds are issued back to the original form of payment and can take up to 5-10 business days to fully process.

Can you cancel HelloFresh after the first meal box?

If you drop your subscription after the remove date right after receipt of your free box, you will be charged for and get the second box before your membership stops.

How to reactivate the subscription on the desktop?

You can follow the instructions: Click on your name in the upper right-hand corner and pick ‘Account Settings.’ Plan Settings will list all the Canceled plans and a ‘Survey and Reactivate’ button. Snap to Reactivate.

How are the recipes developed in HelloFresh?

HelloFresh’s chefs work to plan menus with flavor and seasonality in their minds. They also bring back Hall of Fame recipes rated as favorites by our customers.

Do they offer gluten-free, dairy-free, or nut-free options?

While HelloFresh has a variety of meal choices each week, we do not offer gluten-free, dairy-free, or nut-free meals. We leave it to our customers to review the recipes each week and determine which ones best meet their dietary needs.

Thus, follow the above simple methods to delete HelloFresh account by contacting the support team, looking at how to cancel a subscription, and also considering what will happen if you cancel your subscription. We hope this article has helped you so far.

Abinash writes mostly on tech content.